Frequently Asked Questions

General Company Information

Answer:

Address: P.O. Box 46667-00100 GPO Nairobi ,Kenya.
Phone: 20-2102710-13 /2225744 /2216231
Fax: +254-20-2251358
Email: msales@munshiram.com

Answer:

For job availability or to submit a resume online, please visit the Careers Section of this Web site

Office Automation

Answer:

MIBM has been dealing with cash handling equipment-Note counters, UV counterfeit checking machines and coin counters since 1998. A lot of growth has been realized over the years, resulting into introduction of notes' Value counters and note sorting machines. Our brands in this line have been Scan coin of Sweden, MSB of Korea and Bars from Russia.

Answer:

Ideal brand of shredders and paper cutters from Krug and Priester of Germany have been one of our primary products since 16th October 1995 when we got the dealership appointment for East African region. A lot of success has been realized over the years. Ideal as a brand currently enjoys a big market share mainly in the Corporate sector and the government because of its performance, not the price. These are quality machines, tested and confirmed. All big banks in Kenya are among our keys customers.

Answer:

We have been the local home for Neopost Brand of Franking machines, both Postal and Revenue from April 6th 1994. Ever since, we have very successfully been supplying and supporting these machines throughout the country.

Answer:

All Kenyan Banks, government ministries and their departments.

Answer:

Yes on request, particular to the machines.

Answer:

Yes. We have service level agreements signed at the start of a period (usually one year). The services will be carried out pre-agreed intervals. Alternatively, we have break and fix service approach, though not recommended. Customers will usually notify us of the nature of service required.